Frequently Asked Questions

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Phone COA is a virtual service that will increase clinic efficiency, chart accuracy and patient satisfaction by prescreening and preloading your patient information directly into your EHR system.

Phone COA accesses your EHR the same way your staff does. It's secure, HIPAA compliant and user-friendly.

Yes! Our technicians complete annual HIPAA training and are held to the highest confidentiality standards.

Phone COA has no contract term limits or minimum chart requirements. You may use our services as much or as little as you like. You're also free to cancel at any time with no fees.

Yes! Our services are more affordable than hiring full-time staff. Plus, we'll help save enough time in your schedule to potentially see 1-2 more patients per day. That's an annual revenue increase of approximately $38,000 per year! * estimate based on industry allowabels