Our virtual ophthalmic technicians specialize in preloading charts and assisting in EHR migrations.
Our virtual ophthalmic technicians specialize in preloading charts and assisting in EHR migrations.
Please reach us at info@phonecoa.com if you cannot find an answer to your question.
Phone COA is a virtual service that will increase clinic efficiency, chart accuracy and patient satisfaction by prescreening and preloading your patient information directly into your EHR system.
Phone COA accesses your EHR the same way your staff does. It's secure, HIPAA compliant and user-friendly.
Yes! Our technicians complete annual HIPAA training and are held to the highest confidentiality standards.
Phone COA has no contract term limits or minimum chart requirements. You may use our services as much or as little as you like. You're also free to cancel at any time with no fees.
Yes! Our services are more affordable than hiring full-time staff. Plus, we'll help save enough time in your schedule to potentially see 1-2 more patients per day. That's an annual revenue increase of approximately $38,000 per year! * estimate based on industry allowabels
Privacy Policy
Last Updated: 2026
Welcome to Phone COA, LLC ("we," "our," or "us"), operator of the website located at phonecoa.com (the "Site"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Site or use our online contact forms. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services. The primary ways we collect information include:
We use the collected information primarily to communicate with you and maintain our Site. Specifically, we use your data to:
3. Sharing and Disclosure of Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information only in the following limited circumstances:
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to optimize website performance and analyze traffic. You can modify your browser settings to decline cookies if you prefer, though this may affect certain features of the Site.
5. Children's Privacy
Our Site is directed to a general audience and is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal data, we will delete it immediately.
6. Security of Your Information
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access or disclosure. However, please be aware that no transmission over the internet can be guaranteed 100% secure.
7. State-Specific Privacy Rights (US Users)
Depending on the US state you reside in (such as California, Virginia, Colorado, Connecticut, or Utah), you may have specific rights regarding your personal data. These rights may include:
To exercise any of these rights, please contact us using the details provided below. We will not discriminate against you for exercising your privacy rights.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date at the top of this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your form data, please contact us at: contact@phonecoa.com or through the “contact us” section of site.
Effective Date: September 3, 2026
We are committed to conducting our business responsibly, ethically, and in compliance with applicable laws and regulations.
We strive to:
· Follow all applicable federal, state, and local laws and regulations.
· Conduct business honestly, ethically, and professionally.
· Protect confidential and personal information appropriately.
· Maintain accurate and truthful business practices and communications.
· Provide a respectful environment free from discrimination, harassment, and unethical conduct.
· Promptly address compliance concerns brought to our attention.
2. Privacy and Confidentiality
We take reasonable measures to protect personal, confidential, and proprietary information collected or received through our business activities and website. Information is handled in accordance with applicable privacy requirements and our Privacy Policy.
3. Reporting Concerns
We encourage individuals to report suspected violations of this Compliance Policy or concerns regarding unethical or unlawful conduct. Reports will be reviewed and addressed as appropriate.
Questions or concerns regarding compliance may be submitted through the contact information provided on this website.
4. Policy Updates
We may update this Compliance Policy periodically to reflect changes in our business practices, legal requirements, or other circumstances.
Last Updated: September 3, 2026
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