Successful Ophthalmic Practices Start with Efficient Clinics

Boost productivity while delivering concierge-level care with Phone COA, LLC’s full suite of patient information solutions

Our Mission

Phone COA’s mission is to empower the clinical enterprise through our full suite of patient information solutions. Our team of real, virtual technicians acts as an extension of your in-clinic team, scheduling new patient calls, preloading and prescreening patients, and help clean up misplaced or incomplete data after an EHR migration “data dump” from one system to another. By combining clinical expertise with a human touch, we elevate chart documentation, create clinical efficiencies and strengthen the vital human connection at the heart of healthcare.

Preloading & Prescreening

EHR Migration Support

Scheduling Assistance

  • "Phone COA has really helped boost our clinical efficiency and the staff is absolutely wonderful to work with. A true extension of our team!"

    Carrie Jacobs, Chu Vision

  • "Our practice has used Phone COA for both chart preloading and EHR migration clean up. We couldn’t have done it without them. Thank you, Phone COA!"

    Chris Harper, Swagel Wooton

  • "Our practice has been using Phone COA for several months. Phone COA has helped with our overall patient flow because the most time-consuming portions of the patient interview are loaded in advance of the patient’s visit. We have received positive feedback from patients as well that they like the convenience of doing this from home."

    Amanda U., Carolina Cataract & Laser Center

  • "I chose Phone COA because my technicians really don’t have enough time to contact each of my patients personally before their appointment. Since using Phone COA, my charts are accurate and complete, and everybody loves the concierge service."

    Brian Groat, MD, Cape Fear Cataract & Cornea

  • "I’d recommend Phone COA to any practice looking to improve their workflow. My techs are no longer overwhelmed, and our patients love the personalized care!"

    Shane Allison, Medical Eye Specialists

Our Story

Request More Information

Tell us your practice’s pain points and we will help tailor our services to meet those needs.